Final proofing of artwork is customer's responsibility. It is the customer’s responsibility to ensure that the proof is accurate when approved. Please double-check spelling, product numbers, dates, layout, and design before approving artwork. If a proof containing errors is approved by the customer, the customer is responsible for the payment of all original costs of printing (film positives, screens, setup charges, any substrates), including corrections and reprints. The customer is 100% responsible for approvals of Copyright, Trademark and Licensing Agreements of artwork. By APPROVING the artwork, the customer acknowledges they are contractually bound for payment of all services rendered. All artwork must be approved by the customer prior to production.

Container and Packaging artwork is copyrighted. Container and Packaging—via its network of designers—may be commissioned by clients to create artwork on their behalf. All artwork originated by designers is copyrighted by Container and Packaging and cannot be reproduced without our permission. It is illegal to duplicate or reproduce copyrighted artwork without prior written permission.

Purchasing rights to artwork. To purchase rights to artwork designed and owned by Container and Packaging Supply, please contact us at 1-866-825-8736. When artwork copyrights are purchased, Container and Packaging releases native working files (PSD, AI, INDD, FLA, etc.) to the client and deletes them from storage. Please discuss details with the Studio Lead.

The information presented on the website is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance placed on such information is strictly at your own risk. The website may include statements and/or opinions provided by third parties. Container is not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

Our Commitment to Privacy. Container and Packaging is committed to supporting your privacy. To ensure your privacy, we have posted this notice explaining all information we collect and how we use it.

Information we collect. Our site functions to service our customers and allow them to fulfill their needs as easily and unobtrusively as possible. This includes services for online purchasing as well as email contact information, which allows us to easily provide support to our customers. We collect the following items of information:

• Name

• Address

• Telephone Numbers

• Email Address

• Credit Card Information

Information Use. The information we collect is only used to process orders and correct shipping to our customers. All email information is used to reply to questions we have received from our customers or to provide order confirmation and package tracking information. By providing your phone number you agree to receive SMS messaging. You can opt-out at any time by texting "STOP". We do not provide any information to outside parties except shipping information required to deliver products to customers. All credit card information is stored securely with Authorize.net which is a secure third-party vendor.

Our Commitment to Data Security. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How we use Cookies

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We use this information for statistical analysis purposes. We may also use this information to provide you with advertising or marketing.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information. if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@containers.com, Subject: Personal Information Update.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

How to Contact Us. Should you have other questions or concerns about these privacy policies, please call us at 1-866-825-8736 or send us an email at customerservice@containers.com

Updated: December 19, 2019

What is a copyright? A copyright is a property right in an original work of authorship and is recognized by most countries of the world. Copyrightable expressions can take many forms, but for Container and Packaging, are categorized as literary, musical, dramatic, pictorial, graphic, computer programs, motion pictures, and sound recordings.

www.containerandpackaging.com is copyrighted. All content at containerandpackaging.com (code, blog articles, verbiage, images, videos, photographs, graphics, descriptions, audio files, etc.) is either (1) originally generated and copyrighted by Container and Packaging, (2) Container and Packaging has legally secured the proper permissions and licensing to include it, or (3) Container and Packaging has properly cited information gathered from secondary sources.

Rights and permissions. Using any content from containerandpackaging.com without proper citation, is considered a violation of copyright law. If you have any questions regarding the use or licensing of Container and Packaging copyrighted materials, for example photographs, video footage, blog articles, images, graphics, please submit a properly executed  Content License Agreement

Design artwork is copyrighted. Container and Packaging—via its network of designers—may be commissioned by clients to create artwork on their behalf. All artwork that is wholly or completely originated by Container and Packaging is copyrighted and cannot be reproduced without Container and Packaging’s permission. If a client has provided logos or layouts or preexisting artwork to a Studio designer, then Container and Packaging does not claim to hold any copyright to that artwork—even though we may make edits. It is illegal to duplicate or reproduce copyrighted artwork without prior written permits. Container and Packaging stores all client artwork. To purchase the copyrights to your artwork wholly originated by Container and Packaging, please contact us at (866) 428-5865. When artwork copyrights are purchased, Container and Packaging releases native working files (PSD, AI, INDD, FLA, etc) to client and deletes them from storage.

If applying for credit, please complete this credit application and return using the submit button within the form.

Currently, Container and Packaging accepts Visa, MasterCard, American Express and Discover card payments. We also accept check or money order payments. We do not accept COD's, cash or PayPal payments.

Products purchased with Container and Packaging are not manufactured or stored in a sterile facility and may need cleaning and/or sterilization depending on the packaging content and/or specific usage. Container and Packaging is not responsible for product cleanliness and it is your responsibility to clean items before use, depending on the use you intend for them. You are responsible for determining the sterility/cleanliness requirements for the product you intend to place within the purchased items. All items are sold as is.

The return process should be relatively quick and painless. Returns will be issued within the following criteria:

Notify Container and Packaging within 30 days of receipt of any product you wish to return.

Products must be shipped back within 14 days of the return authorization date.

While we are happy to be flexible in shipping out partial cases, we are only able to accept product returns in full case quantities.

Returned product is subject to a 20% restocking fee.

Return shipping charges will apply.

Glass products must be returned as a pallet shipment. Returns of glass items shipped via UPS or FedEx will not be accepted.

All returned items must be in unused, original condition for resale.

Clearance items and Special Order non-stock items cannot be returned.

To process a return via email/phone:

Drop us a line at customerservice@containers.com, or give us a call at (866) 428-5865. Upon receipt and inspection of the product, we will issue a credit less a 20% restocking fee.

Companies that resell our containers, or package their products in our containers for reselling purposes, may be exempt from paying State sales tax. While each state is slightly different, a company can obtain a reseller permit or resale certificate. We encourage you to review the specific state requirement where you do business and consult with a state and local tax advisor.

Please provide your sales tax reseller permit or exception certificate to customerservice@containers.com and state tax on future purchases will not be collected.

In order to comply with state sales tax laws, Container and Packaging is required to retain on file an executed exemption certificate from all of our customers who claim a sales tax exemption. As a seller, if we do not have a properly completed certificate, we are obligated to collect and remit state sales tax on all purchases.

To inquire about canceling an order, please call us at (866) 428-5865. Generally an order can be canceled up until the time it is processed. However, please be aware of the following fees that may apply:

• An order cancelation that is placed prior to the order being prepped for shipping will be canceled at no charge.

• Any order cancelations received after the order has been shipped will incur a 20% restocking fee and any applicable shipping fees to return the order to our location.

Container and Packaging assumes no responsibility for suitability of any container or closure for customer's particular use. It is the customer's responsibility to do product compatibility testing with containers and closures selected by the customer. Customer is responsible to comply with any State and Federal laws. Seller expressly disclaims any implied warranties of merchantability, fitness for purpose, title, and noninfringement. We are not responsible for consequential damages arising from customer's selection and use of containers and closures supplied by us. Container and Packaging makes no warranties that the products comply with individual State or Federal regulations.

Under California Proposition 65, manufacturers have primary responsibility to provide any product warnings. Container and Packaging works with manufacturers to ensure product information is available to customers and that we comply with all requests. If you have any questions about the content of a product and potential WARNINGS, please make this request with customer service or your packaging consultant.

Due to the different combinations of ingredients, in particular active ingredients and essential oils, certain plastics may react poorly with your products and become defective. We cannot guarantee that any container will function properly with your particular product.

We will provide you with samples of most of our products free of charge (customers will pay for freight charges).

Please test your products with each container before filling large runs.

Requests for payment on terms invoices by credit card will incur a transaction processing fee of 3%.

Thank you for your business. We look forward to working with you on developing the perfect package for your product!

Our standard warehouse processing time is 2 - 3 business days. Please allow an additional 3 - 7 business days for transit. From order placement to receipt of the product may take between 5 to 9 business days, if shipped in the continental US. Unless specifically requested, orders will ship via UPS Ground.

In the event that an item is out-of-stock, you will be contacted with options for replacements or back orders. If we do not hear back from you within 24 hours, we will ship all items we have on hand and back order any remaining items. Backorders will be shipped once the product has arrived in our warehouse.

Customer Shipper Account Numbers

We do accept customer shipper account numbers (UPS, FedEx, etc.). A handling fee of $7.50 is charged to the customer when a personal shipper account number is used.

Handling Fees

All orders shipped via UPS or FedEx will be charged an additional $7.50 handling fee. Orders shipped on other carriers may also be subject to a handling fee. An additional $0.60 per line will be added to the handling fee for every item over 20 items.

UPS Claims

All boxes and items leave Container and Packaging in optimal condition. All our packages meet UPS shipping requirements upon leaving our warehouse. Any damaged items are shipping related and claims must be placed with the shipping company (UPS). Container and Packaging will take the necessary precautions to avoid undue damage and cannot claim responsibility for items damaged during shipment. If your product is damaged, please call 1-866-428-5865 to begin a claim.

International Shipments

For international shipping to all countries (except Canada), Container and Packaging has a minimum order amount of $2,500 and requires you to use your own Freight Forwarder. These requirements include shipments to Puerto Rico and U.S. Territories. Please work directly with your sales consultant to use your Freight Forwarder to process international shipping. (Please note, international orders cannot be completed through our online shopping cart).

Canadian Shipments

For Canadian orders shipping via UPS, the brokerage fees and taxes are part of the shipping fee shown online. If you choose to use your own carrier, you will be responsible for those fees and providing a broker to get your order through customs.

Shipping Deadlines

Container and Packaging works hard to support customer needs and therefore uses a variety of shippers. Due to the volume of packages we ship, all shippers have established pickup times and deadlines for Container and Packaging. Deadlines are as follows:

• USPS and FedEx - 10:00 AM MT

• UPS - 1:00 PM MT

• All other carriers - Require 24-hour warning before pickup

Any shipments received after these deadlines cannot ship until the following business day.

You can request a sample from the item page. You can request up to 10 different samples for a shipping and handling flat fee of $7.50 plus tax.

Processing Sample orders: Processing orders will take 1 to 3 business days. Once processed and pulled, we will bill your credit card $7.50 plus tax for US orders and $15 plus tax for Canadian orders for shipping and handling.

Exluded items: We do not offer drums, pails, gamma lids, glass display jars, plastic hex jars, candle glass 12 oz. or larger, or other large items as samples, and reserve the right to refuse any sample request.

Ten samples only please: We allow for 10 different items to be sent out per sample request. Any requests beyond 10 will not be processed.

Samples and purchasing products in same order: Orders which include samples and product are fine. We will not, however, send samples of items that are included as regularly ordered items on the same sales order. For example, orders requesting 12 B130s and 1 sample B130 will not be accepted. We will only send the 12 B130s.